BACK PORCH TALKIN’ SHIPPING POLICY

Production Time (Fulfillment)

Every item we sell is custom‑made to order, which means production begins as soon as your order is placed.

Typical production times:

• T‑Shirts: 2–5 business days

• Hats: 2–5 business days

• Mugs & Tumblers: 2–5 business days

• Engraved Whiskey Glasses: 3–7 business days

Production time does not include weekends or holidays.

Shipping Times

Once your order leaves the production facility, typical U.S. delivery times are:

• Standard Shipping: 3–5 business days via USPS, UPS, or DHL eCommerce

Total time from order to delivery is usually 5–10 business days, depending on product type and order volume.

Order Tracking

As soon as your order ships, you’ll receive a shipping confirmation email with a tracking link so you can follow it all the way to your porch.

Multiple Item Orders

Because different items are produced at different facilities, your order may ship in separate packages. If that happens, you’ll receive separate tracking numbers for each shipment.

Wrong Address Disclaimer

Please double‑check your shipping address at checkout. If an order is returned due to an incorrect or incomplete address, we can reship it once the new shipping cost is paid.

Lost or Damaged Packages

If your package arrives damaged or doesn’t arrive at all:

• Email us at me@backporchtalkinstuff.com

• Include your order number

• Include photos if the item is damaged

We’ll work with our production partner to replace the item when eligible.

International Orders (If Enabled)

International shipments may take 7–21 business days and may be subject to customs fees, VAT, or import taxes. These charges are the responsibility of the customer.